CONSULTING SERVICES

Take the complexity out the upgrade of your office phone and data network systems by enlisting TSM South's consulting services to manage the design and implementation of your critical business communication services. We will work with you to define the requirements, and implement telephone and data network applications tailored to the communication needs of your business. We offer complete support from planning, communication system and application selection, installation, and user training, to ongoing in-service maintenance and support.

EQUIPMENT, APPLICATIONS, AND SERVICES SELECTION

In the consulting phase your business communication requirements will be defined and pre-engineered into the system and application modules that need to be procured. Working with you, our staff of sales and purchasing personnel will then present system proposals for your consideration. Financing alternatives will also be presented. Once the proposed solution meets your budgetary constraints, an implementation schedule will be defined.

HOSTED PBX SERVICE

Need a new telephone system, but not ready to invest the thousands $$$ in capital that will be required? Then consider a TSM South Quorum Hosted System.
Hosted PBX Service is the telecommunications technology wave that is sweeping the country. It provides all the feature functionality of a VoIP PBX, and also displaces your telephone company lines and associated long distance charges. Further a hosted service automatically provides the advances in technology that, to obtain, would otherwise require an upgrade to your phone system.
As your business grows, additional phones for mobile workers, home based employees, branch offices, and other facilities can be added when needed.
You will be impressed with the cost savings over conventional premise-based phone systems. TSM South’s Quorum Hosted Service is absolutely the most cost effective business telephone service for companies with multiple offices or retail stores.

SIP TRUNKS

Cut the cost of your telephone company service with the installation of SIP Trunks. TSM South, an authorized business partner of several major Telecom Service Carriers, offers SIP Trunks that connect directly to your LAN network if you have a VoIP PBX. T1 and PRI interfaces to older systems are also available.

INSTALLATION, TESTING, AND USER TRAINING

All the application components will be integrated into a working Business communication system complete with the feature set and functionality selected, and the local area and wide area networking needed to provide telephone service, e-mail, PC connectivity, internet service, premise security, server access, and Telco interconnection. The system operation will be fully tested, the users trained, and the complete system covered with a 1-year full service warranty.

WIRELESS NETWORK AND SECURITY SYSTEM MONITORING

Round the clock monitoring of your wireless network will assure you of uninterrupted service by getting early warning of congestion and other portending network conditions.
Our Service Partner, TSM South, can also provide 24 hour instantaneous response to alarm messages from your office security system.

MAINTENANCE

Once the system is in service, TSM South will be able to provide remote monitoring and system programming via a network connection. On-site support, when needed for upgrades, trouble diagnostics, and other hands on tasks are available on a same or next day basis, and emergency service will be immediately dispatched.

OTHER SERVICES

- Telephone System Upgrades and Changes

- Adaptation of your existing system to new requirements, including changes to both hardware and software

- Re-installation of used Business Telephone systems

- Full installation and user training for all telecommunications products

- One-year warranty on all installations

DATA NETWORK SYSTEMS

- Local Area Data Network Cabling

- Computer network installation, upgrade and maintenance

- Wireless data network installation and maintenance

- Routers & Data Switches

- CAT 5 & 6 Data Cables, Patch Panels, & Jacks

FIBER OPTIC CABLE INSTALLATION AND REPAIR

- Single-mode, Multi-mode, fiber bundles installed, labled, & tested to your requirements

- Repairs to existing cables

TSM South is the Services Partner for CommGear. TSM South’s Service Consultants, Technicians, and Engineers are experienced and knowledgeable of all the systems and parts available through CommGear. TSM South and CommGear work closely together to meet the needs of their mutual customers.