OfficeWatch XT Telemanagement

Metropolis OfficeWatch XT Telemanagement Call Accounting

OfficeWatch XT is a powerful telemanagement application for the enterprise to simplify the management of the communication system and increase voice network visibility. Among the enhanced features include a dashboard with Top-10 tabs listing the most expensive, frequently dialed, and highest cost calls to enable users to get an at-a-glance view of all call activity in their organization.

How can OfficeWatch XT help your organization?

An Affordable 911 Solution:

Reduce liability with automatic notifications via screen popup, email, and text to key personnel when an emergency call has been placed. Quickly determine misdials from a true crisis.

Enterprise Configuration:

Improved dashboards and configuration settings provide users a truly customizable experience to optimize the system around their business needs with intuitive, easy point and click navigation.

Timesaving Report Automation:

OfficeWatch XT includes a flexible reporting engine that gives users the freedom to automatically schedule reports without interrupting telecom administrators.

Network Security:

The solution includes advanced toll fraud tools to identify voice network attacks or suspicious call patterns to address unauthorized usage.

Trunk Analysis Interface:

Users gain insight into voice network analytics to identify opportunities to dramatically reduce costs through capacity usage planning, resource optimization, and identifying orphaned extensions and stations.

Includes site-specific 911 alerts, up to 6 division and organization reporting levels, emailed, scheduled and memorized reports exported into html, xls, csv, or pdf, trunk threshold reports plus Traffic Watch graphical trunk analyzer, multi-site call processing capabilities and client/server software to allow an unlimited number of LAN/WAN desktop clients to simultaneously generate reports and/or configure the software.